There are things you may not want to share with anyone else. We understand, and protecting your privacy is something we take very seriously.

From your first call or text to every conversation and appointment that follows, what you tell us is treated with great care and kept confidential.

We will never give your information to parents, partners, schools, employers, or anyone else without your permission, except when we are required by law to protect someone from harm.

This may include situations when:

• Someone is in immediate danger
• A child or minor may be abused or neglected
• Someone may seriously harm themselves or another person

If this ever applies, we will explain what is happening, answer your questions, and make sure you understand what it means for you.