Effective Date: July 20, 2026

Our Commitment to Your Privacy

Your privacy is important to us.

We understand that contacting Circle of Hope often involves personal questions and sensitive information. Whether you visit our website, call, text, email, schedule an appointment, or receive services, we are committed to protecting your privacy and treating your information with care, respect, and confidentiality.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

Depending on how you interact with Circle of Hope, we may collect information such as:

• Name
• Phone number
• Email address
• Mailing address
• Preferred method of communication
• Appointment requests
• Information you choose to share about your pregnancy, health, or personal circumstances
• Donation information, if you choose to support our mission online
• General website information, including browser type, device type, pages visited, and similar analytics data

If you receive medical services from Circle of Hope, additional information may be collected as part of your healthcare record.

How We Use Your Information

We use your information to:

• Respond to your questions
• Schedule, confirm, or reschedule appointments
• Provide medical and support services
• Communicate with you regarding your care
• Process donations
• Improve our website and client experience
• Meet applicable legal, medical, and regulatory requirements

We collect only the information reasonably necessary to provide the services you request.

How We Protect Your Information

Protecting your privacy is an important part of how we care for every client.

We use reasonable administrative, technical, and physical safeguards designed to help protect your information from unauthorized access, disclosure, alteration, or misuse. While no method of transmitting or storing information electronically can guarantee absolute security, we continually work to protect the information entrusted to us.

Access to personal and medical information is limited to authorized personnel who need the information to perform their responsibilities.

When Information May Be Shared

Circle of Hope does not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide services you have requested
• Coordinate your care with your permission or as otherwise permitted by law
• Process donations through secure payment providers
• Comply with applicable laws, court orders, or legal obligations
• Protect the health or safety of a client or another person when required by law

Medical Information

Medical information is maintained separately from general website information and is handled in accordance with applicable healthcare privacy laws.

If you receive medical services from Circle of Hope, you will also receive information explaining your healthcare privacy rights and how your medical information may be used or disclosed.

Phone Calls, Text Messages, Email, and Website Forms

If you contact us by phone, text message, email, or through our website, we may use those methods to:

• Respond to your questions
• Confirm appointments
• Share information you have requested
• Provide follow-up information related to your care or services

If you have a preferred method of communication, please let us know. We will make every reasonable effort to honor your preference whenever possible.

For your privacy, please avoid sending sensitive medical information through unsecured email or website forms unless we specifically request it.

Cookies and Website Analytics

Our website may use cookies and analytics tools to better understand how visitors use our website and to improve your experience.

These tools may collect information such as:

• Browser type
• Device type
• Pages viewed
• Date and time of your visit
• General geographic region
• Referring website

This information helps us improve our website and does not personally identify you unless you voluntarily provide personal information.

Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Services

Our website may include links to third-party websites or services, such as online donation platforms, maps, videos, or community resources.

These websites operate independently from Circle of Hope and have their own privacy practices. We encourage you to review their privacy policies before providing personal information.

Your Choices

You may contact us at any time if you would like to:

• Update your contact information
• Ask questions about how your information is used
• Request that we limit certain communications when possible
• Share concerns about your privacy

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information online from children under 13 without appropriate legal authorization.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

When changes are made, the revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Circle of Hope

1114 NW 23rd Avenue
Gainesville, FL 32609

Phone/Text: 352-355-6765

Email: info@circleofhopefl.com